IZMIR GEZİ DÜNYASI
PACKAGE TOUR / CONTRACT FOR TOUR SERVICES
1. PARTIES
This contract is between the participant purchasing the tour service and the service provider IZM TAŞIMACILIK TURZİM TİCARET LİMİTED ŞİRKETİ.
TÜRSAB Certificate No: A-10880
Address: İnkilap Mah. Mehmet Akif Caddesi No:13 D:5 K:2 Buca/Şirinyer - İzmir
Phone: 0 (232) 226 50 70 / 0 (537) 693 35 97
Email: ofis@izmirgezidunyasi.com
2. SUBJECT OF THE CONTRACT
The subject of this contract is to define the rights and obligations of the parties regarding the participant's use of the Fethiye Likya Holiday service organized by İzmir Gezi Dünyası.
3. GENERAL TOUR INFORMATION
The tour is organized for 3 days / 2 nights. Within the scope of the bus tour departing from İzmir, the route includes Fethiye, Ölüdeniz, Belcekız, 12 Islands, Tlos Ancient City, and Saklıkent Canyon.
4. TOUR ROUTE
İzmir – Gökova – Fethiye – Ölüdeniz – Belcekız – 12 Islands – Yassıca Island – Kızıl Ada – Tavşan Adası – Tlos Ancient City – Saklıkent Canyon – İzmir
5. TRANSPORTATION
The tour is carried out by bus departing from İzmir. Vehicles may have a capacity of 19, 31, 35, or 46 seats depending on the number of participants.
6. ACCOMMODATION
Accommodation is provided for 2 nights in partner hotels in Fethiye. The specific accommodation facility is determined based on availability on the tour date and operational planning.
7. MEAL PLAN
Included are 2 breakfasts, 2 lunches, and 2 dinners. Breakfast and lunch on the first day are not included.
8. INCLUDED SERVICES
Round-trip transportation, 2 nights accommodation in Fethiye, 2 breakfasts, 2 dinners, 2 activity lunches, full-day 12 Islands Boat Tour, Jeep Safari, and professional guide services are included.
9. EXCLUDED SERVICES
Personal expenses, breakfast on the first day, and lunch on the first day are not included.
10. PROGRAM CHANGES
Changes may be made to the program sequence due to weather, road conditions, traffic, sea conditions, activity operations, or other mandatory circumstances.
11. EXTRA ACTIVITIES
Paragliding, Ringo Rafting, and optional night entertainment tours are not included in the tour price.
12. ENTRANCE FEES
If there are museum, historical site, or activity entrance fees charged separately within the scope of the program, they are not included in the tour price.
13. TOUR PRICE AND PAYMENT
The tour price is the sales price valid at the time of reservation. For reservation, 25% of the total tour fee can be paid online. The remaining 75% balance can be completed on the day of the tour on the vehicle. Participants can also make payment via bank transfer or EFT.
14. PRICE CHANGES
In new reservations, the current sales price on the reservation date applies. Fees related to confirmed reservations are evaluated within the framework of the contract terms.
15. INSURANCE
There is no travel health insurance service specified separately on the source tour page.
16. CANCELLATION AND REFUND
This tour falls under the category of domestic bus tours with 1–3 nights of accommodation. In cancellation requests made in writing at least 5 days before the tour date, the full amount is refunded. No refund is made for cancellations made 4 days or less before the tour date.
17. DATE CHANGE
A date change is not automatically a free right. Requests are evaluated within the scope of the cancellation conditions of the relevant tour. Date changes are not applied for special dates, holidays, school breaks, festivals, New Year's, promotional, or campaign tours.
18. TRANSFER OF RESERVATION
For transferring the reservation to another person, written notification is required within 12 hours from the time of reservation. The same type of reservation must be maintained. There is no right to transfer for early reservations, promotions, special dates, campaigns, or discounted products.
19. SPECIAL HEALTH CONDITIONS AND DEATH
Health conditions of the participant or a first-degree relative that prevent normal working life for 7 days and are officially documented may be evaluated specially. A report from a fully equipped state hospital is required. In case of death, an official document must be submitted. Documents must be communicated within 1 day if they arise before the service begins or during the service.
20. NON-PARTICIPATION IN THE TOUR
If the participant is not present at the start of the tour and does not establish contact afterwards, the reservation may be cancelled after 6 hours. In this case, no refund is made.
21. AGENCY CANCELLATION OF THE TOUR
If the tour cannot be carried out due to operational necessity, lack of sufficient participation, or force majeure, options applicable to the participant will be communicated.
22. FORCE MAJEURE
Natural disasters, war, epidemics, decisions by official authorities, severe weather conditions, suspension of transport, and similar situations beyond the control of the parties are considered force majeure.
23. PARTICIPANT OBLIGATIONS
The participant is obliged to adhere to the designated departure times, follow the guide's instructions, and avoid behaviors that would hinder the implementation of the tour program.
24. PERSONAL BELONGINGS
The participant is responsible for the safety of their personal belongings. Rules of the relevant facility or carrier apply regarding lost or damaged personal items.
25. PRE-TOUR INFORMATION
The participant is informed of necessary movement and organization information before the tour. It is the participant's responsibility to ensure that the contact information provided during reservation is up to date.
26. MINOR PARTICIPANTS
It is the responsibility of the legal representatives to prepare all necessary documents for travel for participants under 18 years of age.
27. PERSONAL DATA
Personal data provided by the participant for the purpose of reservation and service execution is processed in accordance with relevant legislation and KVKK.
28. CONSUMER RIGHTS
The participant's rights arising from the currently effective consumer legislation and relevant legal regulations are reserved.
29. APPLICABLE LEGISLATION
In the application of the contract, the currently effective consumer legislation, travel agency legislation, package tour regulations, and other relevant legal provisions shall be taken as the basis.
30. COPY OF THE CONTRACT
The participant may request a copy of the contract digitally or in writing.
31. ACCEPTANCE OF THE CONTRACT
The participant declares that by completing the reservation process, they accept the tour program, included and excluded services, payment conditions, cancellation and refund terms, date change and transfer conditions.
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✨ A World Full of Discoveries!
TÜRSAB Certificate No: A-10880
