IZMIR GEZI DUNYASI
PACKAGE TOUR / TOUR SERVICE AGREEMENT
1. PARTIES
This agreement is between the participant purchasing the tour service and the service provider IZM TAŞIMACILIK TURZIM TICARET LIMITED ŞIRKETI.
TURSAB Certificate No: A-10880
Address: Inkilap Mah. Mehmet Akif Caddesi No:13 D:5 K:2 Buca/Şirinyer - Izmir
Phone: 0 (232) 226 50 70 / 0 (537) 693 35 97
Email: ofis@izmirgezidunyasi.com
2. SUBJECT OF THE AGREEMENT
The subject of this agreement is to define the rights and obligations of the parties regarding the participant's use of the Airplane Prime GAP Tour organized by Izmir Gezi Dunyasi.
3. GENERAL TOUR INFORMATION
The tour is organized for 4 days / 3 nights. Within the scope of the airplane tour departing from Izmir, the route includes Adana, Halfeti, Sanliurfa, Gobeklitepe, Diyarbakir, Midyat, Dara, Mardin, and Gaziantep.
4. TOUR ROUTE
Izmir → Adana → Halfeti → Sanliurfa → Gobeklitepe → Diyarbakir → Midyat → Dara → Mardin → Gaziantep → Izmir
5. TRANSPORTATION
The outbound flight is from Izmir to Adana, and the return flight is from Gaziantep to Izmir in economy class. Intra-city and local transportation within the tour program are provided with luxury vehicles suitable for the number of people.
6. ACCOMMODATION
A total of 3 nights of hotel accommodation are provided: 1 night in Sanliurfa, 1 night in Midyat, and 1 night in Gaziantep. The names of the facilities are not specified on the source page.
7. MEAL PLAN
Includes 3 breakfasts and 2 dinners. Lunches are not included. Sanliurfa Sira Gecesi and other extra meal organizations are not included.
8. INCLUDED SERVICES
Economy class round-trip air ticket, 3 nights hotel accommodation, 3 breakfasts, 2 dinners, transportation with luxury vehicles, local tours, professional guiding, in-car bottled water, and mandatory travel insurance are included.
9. EXCLUDED SERVICES
Museum, archaeological site, and national park entrance fees, lunches, surcharge for travel health insurance for passengers aged 65 and over, Halfeti Boat Tour, Sanliurfa Sira Gecesi, Midyat Night Tour, Midyat Reyhani Gecesi, and personal expenses are not included.
10. PROGRAM CHANGES
Necessary changes may be made to the program due to weather conditions, flight operations, road conditions, congestion at visit points, decisions by local authorities, or operational reasons.
11. EXTRA ACTIVITIES
Halfeti Boat Tour, Sanliurfa Sira Gecesi, Midyat Night Tour, and Midyat Reyhani Gecesi are subject to an extra fee. Extra activity prices may vary seasonally.
12. ENTRANCE FEES
Museum, archaeological site, and national park entrance fees are not included in the tour price.
13. TOUR PRICE AND PAYMENT
The tour price is the sales price valid at the time of reservation. For reservation, 25% of the total tour fee can be paid online. The remaining 75% balance can be completed in the vehicle on the day of the tour. Participants can also pay via bank transfer or EFT.
14. PRICE CHANGES
In new reservations, the current sales price on the reservation date applies. Fees related to confirmed reservations are evaluated within the framework of contract terms.
15. INSURANCE
Mandatory travel insurance is arranged as part of the tour. The surcharge for travel health insurance applicable for passengers aged 65 and over is evaluated separately.
16. CANCELLATION AND REFUND
This tour falls under the domestic airplane tour category. In cancellation requests made in writing at least 15 days before the tour date, the full amount is refunded. No refund is made for cancellations made 14 days or less before the tour date. Special conditions apply for products with specific dates or promotions.
17. DATE CHANGE
Date change is not automatically a free right. Requests are evaluated within the framework of the cancellation conditions of the relevant tour. Date changes are not applied for tours with special dates, holidays, school breaks, festivals, New Year's, promotional, or discounted tours.
18. TRANSFER OF RESERVATION
Written notification is required within 12 hours from the reservation for transferring the reservation to another person. The same reservation type must be maintained. There is no right of transfer for early reservations, promotions, special dates, discounted, or promotional products.
19. SPECIAL HEALTH CONDITIONS AND DEATH
Health conditions of the participant or a first-degree relative that prevent normal working life for 7 days and are officially documented may be evaluated specially. A report from a fully equipped state hospital is required. In case of death, an official document must be submitted. Documents must be sent within 1 day if they arise before the service begins or during the service.
20. NON-PARTICIPATION IN THE TOUR
If the participant does not appear at the start of the tour and fails to communicate afterwards, the reservation may be cancelled after 6 hours. In this case, no refund is made.
21. AGENCY CANCELLATION OF THE TOUR
If the tour cannot be carried out due to insufficient participation, operational necessity, or force majeure, options available to the participant will be communicated.
22. FORCE MAJEURE
Natural disasters, war, epidemics, decisions by official authorities, severe weather conditions, suspension of flights, and similar situations beyond the control of the parties are considered force majeure.
23. PARTICIPANT OBLIGATIONS
The participant is obliged to comply with the designated airport and meeting times, follow the guide's instructions, and avoid behaviors that would hinder the implementation of the tour program.
24. PERSONAL BELONGINGS
The participant is responsible for the safety of their personal belongings. Rules of the relevant facility or carrier apply regarding lost or damaged personal belongings.
25. PRE-TOUR INFORMATION
The participant is informed of necessary flight, meeting, and organization information before the tour. It is the participant's responsibility to ensure that contact information provided during reservation is up to date.
26. MINOR PARTICIPANTS
It is the responsibility of legal representatives to prepare all necessary documents for travel for participants under 18 years of age.
27. PERSONAL DATA
Personal data provided by the participant for the purpose of reservation and service execution is processed in accordance with relevant legislation and KVKK.
28. CONSUMER RIGHTS
The participant's rights arising from current consumer legislation and relevant legal regulations are reserved.
29. APPLICABLE LEGISLATION
In the application of the agreement, current consumer legislation, travel agency legislation, package tour regulations, and other relevant legal provisions shall be taken as basis.
30. AGREEMENT COPY
The participant may request a copy of the agreement digitally or in writing.
31. ACCEPTANCE OF THE AGREEMENT
The participant declares that by completing the reservation process, they accept the tour program, included and excluded services, payment conditions, cancellation and refund terms, date change and transfer conditions.
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TURSAB Certificate No: A-10880
